Privacy Policy

Happy Glaze Ceramics Ltd are committed to safeguarding the privacy of our customers.  This policy applies to areas when we control the purpose and means of processing your personal data.

Your personal data is captured in the following ways of our everyday operating procedure:

  • Calendar bookings
  • Mailchimp newsletters
  • iZettle Payments
  • Facebook follows/likes

Calendar Bookings

The following personal data is captured on our online Google calendar system by requesting the information when a booking is being made.

  • Your Name – This is used to identify your booking
  • Your mobile number – This is used to contact you should the need arise
  • Your email address – This is used to send confirmation of your booking

None of this data is shared with any third parties or used in any marketing activity.

The google calendar can only be accessed with a username and password.  Google’s GDPR policy can be found here: https://cloud.google.com/security/gdpr/

Mailchimp Newsletters

A periodic newsletter will be send to subscribers only.  The personal data captured for this activity follows:

  • Your email address

Our subscription list relies on consent to process your personal data and all subscribers must opt-in in order to receive correspondence. None of this data is shared with any third parties. 

Mailchimp’s email marketing system can only be accessed with a username and password.  Mailchimp’s GDPR policy can be found here: https://mailchimp.com/legal/privacy/?_ga=2.111194956.915454175.1522143933-209757596.1522143933

As a registered subscriber to our newsletter, we will never share your user account or personal information with anyone, or send you third party emails.

Mailchimp datacenters are typically located outside the EU so when subscribing to our newsletter, you consent to your data being stored and processed outside the EU.

iZettle Payments

We use this POS system to manage our payments, by card or cash.  There are three options for receiving a receipt once payment is made. 

Emailing your receipt  The personal data captured for this activity is your email address.

Sending your receipt by SMS – The personal data captured for this activity is your mobile number.

Printing your receipts in-store – There is no personal data captured for this activity.

None of this personal data will be used for marketing purposes. The iZettle account can only be accessed with a username and password.  iZettle’s privacy policy can be found here: https://www.izettle.com/gb/privacy-policy

Facebook

No personal data will be captured and stored through our Facebook account.  Your shares, likes and posts which mention Happy Glaze Ceramics will be displayed on our feed in accordance with Facebook’s policy.

Your rights

You have a right to ask for the information we hold on you and for it to be deleted. In both circumstances, please email studio@happyglazeceramics.co.uk and we’d be pleased to assist you.